If you are having trouble accessing VSware or Tyro, this is not an issue with the school app.
β First, check what you are trying to access
π± The school app
You are trying to:
- Log into the app
- View communications, submit an attendance note, or make a payment
π Go to: Canβt log in? Start here
π« VSware or Tyro
You are trying to:
- View reports or academic information
- Access attendance records in detail
π This is VSware or Tyro, not the app
β οΈ Important
- VSware and Tyro are separate systems managed by the school
- Your login details are not the same as your app login
- Unique Schools cannot reset your VSware or Tyro login details
π What should I do?
If you cannot access VSware or Tyro:
π Contact the school directly
They will:
- Provide your username
- Reset your password
- Confirm your access
π‘ Tip
If the app is working but VSware or Tyro is not:
π Your app is working correctly β you just need help from the school for access