If you are having trouble accessing VSware or Tyro, this is not an issue with the school app.
❗ First, check what you are trying to access
📱 The school app
You are trying to:
- Log into the app
- View communications, submit an attendance note, or make a payment
👉 Go to: Can’t log in? Start here
🏫 VSware or Tyro
You are trying to:
- View reports or academic information
- Access attendance records in detail
👉 This is VSware or Tyro, not the app
⚠️ Important
- VSware and Tyro are separate systems managed by the school
- Your login details are not the same as your app login
- Unique Schools cannot reset your VSware or Tyro login details
🆘 What should I do?
If you cannot access VSware or Tyro:
👉 Contact the school directly
They will:
- Provide your username
- Reset your password
- Confirm your access
💡 Tip
If the app is working but VSware or Tyro is not:
👉 Your app is working correctly — you just need help from the school for access