If you’re having trouble logging in, the first step is to identify what you are trying to access.
❓ Step 1: What are you trying to log into?
📱 The School App
👉 You are trying to access:
- The Unique Schools app
- Communications, submit attendance notes, make payments, etc.
➡️ Go to:
“Why can’t I log in?” or “I forgot my password”
🏫 VSware or Tyro
👉 You are trying to access:
- Attendance records
- Behaviour
- Reports or academic information
⚠️ These are separate systems managed by the school
- Your login details may be different
- Unique Schools cannot reset these passwords
➡️ You must contact the school directly for access
⚠️ Important
- The app login and VSware/Tyro logins are not the same
- Being able to log into one does not mean you can access the other
🔍 Step 2: Still not sure?
Ask yourself:
- Am I trying to open the school app? → App login issue
- Am I trying to view reports or academic data? → VSware/Tyro
🆘 Need help?
- For app login issues:
👉 Contact support@uniqueschools.ie - For VSware or Tyro access:
👉 Contact the school directly
💡 Tip
Most login issues are caused by trying to access VSware or Tyro instead of the app — make sure you’re using the correct system.