If youโre having trouble logging in, the first step is to identify what you are trying to access.
โ Step 1: What are you trying to log into?
๐ฑ The School App
๐ You are trying to access:
- The Unique Schools app
- Communications, submit attendance notes, make payments, etc.
โก๏ธ Go to:
โWhy canโt I log in?โ or โI forgot my passwordโ
๐ซ VSware or Tyro
๐ You are trying to access:
- Attendance records
- Behaviour
- Reports or academic information
โ ๏ธ These are separate systems managed by the school
- Your login details may be different
- Unique Schools cannot reset these passwords
โก๏ธ You must contact the school directly for access
โ ๏ธ Important
- The app login and VSware/Tyro logins are not the same
- Being able to log into one does not mean you can access the other
๐ Step 2: Still not sure?
Ask yourself:
- Am I trying to open the school app? โ App login issue
- Am I trying to view reports or academic data? โ VSware/Tyro
๐ Need help?
- For app login issues:
๐ Contact support@uniqueschools.ie - For VSware or Tyro access:
๐ Contact the school directly
๐ก Tip
Most login issues are caused by trying to access VSware or Tyro instead of the app โ make sure youโre using the correct system.