Your School App brings school messages, attendance notes, forms and payments together in one place. This guide helps parents and guardians get set up and find the features they use most.
Every school is different. Your school chooses which features to use. Its logo, colours, menu options and procedures may differ from the examples below. Follow any instructions your school gives you.
In this guide
- Download, register and log in
- Find your way around and turn on alerts
- Read school messages
- My Student, medical information and forms
- Absence, late arrival and permission to leave
- Send a general note to the school
- Calendar, Gallery and timetables
- Open VSware or Tyro and view reports
- Make school payments
- Keep your account up to date and get help
1. Download, register and log in
Search for your school’s name in the App Store on iPhone or Google Play on Android. You can also use a download link sent by your school.
Already have a Unique Schools account? Open the relevant school’s app and choose Login using your existing email address and password. Do not register again.
- If this is your first time, open the app and tap Register.
- Select Parent/Guardian, then tap Next.
- Choose your country code and enter the mobile number you gave the school.
- Enter the verification code sent to your phone and check any family details shown.
- Enter an email address you can access, create a password and complete the email verification when prompted.
Example registration screen. Your school’s branding may differ.
If your number is not recognised or the wrong children appear, ask the school to check your details. If the app says “The mobile number is already taken”, use Login rather than Register. Use Forgot password if needed.
For missing verification codes or emails, check the details you entered and your email’s Spam/Junk folder. If you still have trouble, email support@uniqueschools.ie.
Full parent registration guide · Login help
Helping a student register? Students should use their own account, not a parent’s login. See the student registration guide.
2. Find your way around and turn on alerts
Tap the side menu (three horizontal lines) to find areas such as My Student, Attendance, Calendar and Shop. The tabs at the bottom of News/Notifications help you switch between messages and reminders.
Allow notifications when your phone asks. If alerts are missing, check your phone’s notification settings for the school app, along with Focus or Do Not Disturb. Keep the app up to date and open it regularly to check for messages.
Attention Please lists items that need action, such as forms, attendance requests and school payments. Open the item, check the child’s name and follow the instructions. Look for confirmation that your form or payment has been completed; opening it is not enough.
Using Attention Please · Help with missing phone alerts
3. Read school messages
- School News: school stories, events and general updates.
- Notification: notices and reminders from the school.
- Personal Notification: messages sent to your account or about your child. Check All, Unread, Read and Archived.
- News Archives: look here in the side menu for older school news.
Tap a message to read the full details. A phone alert is only a prompt to open the app; some school updates may be published without an alert.
Where to find messages in the app
4. My Student, medical information and forms
Open side menu → My Student and select the correct child. Depending on your school, this area can include reports, form history, medical information and picture permissions.
Demo screen. The options and permission wording depend on your school.
- Medical information: open the form or Update option, review the details and complete the information requested. Let the school know promptly about important changes to your child’s needs; follow its procedures as well as updating the form.
- Picture permission: read the school’s wording before choosing your response. Contact the school if you have questions about how images will be used.
- School and consent forms: open the form sent by the school, or check Forms and Attention Please where available. Check the child’s name, read the information, answer the questions and add a signature if requested. Submit the form and check for confirmation.
For questions about a form, its deadline or a response you have already sent, contact the school. Do not assume a form has been submitted just because you have opened it.
5. Absence, late arrival and permission to leave
Open side menu → Attendance, choose your child and select the appropriate option under Submit New Forms:
- Absentee form: for a full-day absence or several days away.
- Late Note: for a late arrival.
- Permission To Leave: for leaving during the school day.
For an absence, tap Select Date under Absent Date(s) and choose the absent dates from the calendar. For a range, tap the first and last absent dates, review the dates and total count, then tap Confirm. Do not include the day your child returns to school.
Complete the reason, relevant details and signature, then tap Submit. Enter your app PIN if prompted. For late or leaving notes, complete the date and time details requested.
Already received an absence request? Respond to that request rather than sending a duplicate note. If your child was in school, use Please Check where offered and explain the issue.
Follow your school’s rules for reporting absences and signing a child out. Sending a form does not replace any approval or sign-out arrangements required by the school.
Only future-date absence notes can be deleted in the app. For a note dated today or in the past, or an incorrect attendance record, contact the school.
Submit an attendance note · Respond to an absence notification · Delete a future absence note
6. Send a general note to the school
Where enabled, open side menu → Note From Parent for a general message. Select the child and the For Attention of option, write your note and add your signature before submitting. If you need to mention a particular teacher, include their name in the note as instructed on screen. Use the History tab to review previous notes.
Do not use Note From Parent for an absence, late arrival or early departure. Use the appropriate Attendance form instead. For an urgent matter, contact the school directly.
7. Calendar, Gallery and timetables
Open side menu → Calendar for events published by your school. Switch between Calendar and List views, move to the date you need and check the category filters if an event seems to be missing.
Gallery, where available, contains photos shared by the school.
The school events calendar is not your child’s lesson timetable. Timetables are available in VSware or Tyro if your school has published them for parents.
Find the school calendar and your child’s timetable
8. Open VSware or Tyro and view reports
If your school provides a VSware or Tyro link in the side menu, open it and use the login details for that service. These may be different from your School App email and password.
Ask the school about missing reports, timetable details or VSware/Tyro login problems. Unique Schools support cannot reset those login details.
If a VSware report will not download inside the app, use the question-mark help panel’s Open in browser option and follow the report guide below.
Access VSware or Tyro · Help downloading a VSware report
9. Make school payments
If your school takes payments in the app, open side menu → Shop → School Payment. Outstanding items may also appear in Attention Please.
Add your card before starting checkout: go to Shop → Manage Payment Methods, add the card and complete any approval requested by your bank. Return to the app and check that the card is saved before choosing items to pay for.
Open the payment item, check the child and amount, then add it to your cart. Use Shop to add several items to one cart; Attention Please handles one item at a time. If instalments are offered, review the option and charges shown before paying.
Check for Order Complete and review Shop → Order History if you are unsure whether a payment succeeded. Check before trying again to avoid paying twice.
Step-by-step payment guide · Add or change a payment card
Some schools use other payment or canteen services linked from the app. Follow the school’s instructions and contact the school about those services.
10. Keep your account up to date and get help
To change your School App email address, open the side menu, tap your name to open Edit Profile, then choose Change Email Id under Contact Info. Follow the prompts and check that the new email is displayed. Use it for future logins and let the school know about the change too.
Change your email address · Reset your password
If you have lost access to your original email and cannot use Forgot password, email support@uniqueschools.ie with your name, original email, new email, registered phone number, child’s name and school’s name.
- Contact the school about missing or incorrect child/contact details, attendance records, permissions, forms, payment items, refunds, timetables and VSware/Tyro access.
- Contact Unique Schools support at support@uniqueschools.ie for technical School App problems or trouble receiving verification codes/emails. Include the school name and a brief description of what happens.
Keep your parent login private. Never send your password, verification codes, app PIN or full card details in a support message.