You can change the email address linked to your parent/guardian School App account from Edit Profile. Use an email address you can access, and update your existing account rather than registering again.
1. Open your profile
Open your School App and log in. Open the side menu (three horizontal lines), then tap your name to open Edit Profile.
2. Tap Change Email Id
Under Contact Info, tap Change Email Id, below your current email address.
3. Enter your new email address
Enter the new email address carefully and follow the on-screen prompts to complete the change, including any password or verification checks shown. If a verification email is requested, check the new inbox and Spam/Junk folder.
Return to your profile and check that the updated email address is displayed.
Which email should I use afterwards?
Once the change is complete, use your new email address when logging in to the School App. Password-reset emails go to the email address currently linked to your account.
Let your school know your new email address too, so they can keep their other contact records up to date.
Lost access to your original email and can’t log in?
If you cannot use Forgot password because you no longer have access to the email address you registered with, email support@uniqueschools.ie. Include your original email address, new email address, phone number you registered with, student’s name and school’s name, along with your name. Do not send your password, verification codes or app PIN.
See I lost access to my email and can’t reset my password for the full recovery guidance.
Need help?
- Can’t log in? See Reset your School App password.
- No longer have access to your old email and can’t log in? Contact support for help regaining access.
- Change Email Id is missing, the change fails, or you have trouble receiving a verification email or code? Email support@uniqueschools.ie with your school’s name and a brief description of the problem. Do not send your password, verification code or app PIN.
Need to update your mobile number instead? See How do I update my phone number in the app?