If you canβt find a payment, it may not yet be available or may be located in a different section of the app.
π Where to look
π³ Payments section
- Open the app
- Go to Shop
- Tap School Payment
- Check for available or completed payments
- Check the Order History tab for completed payments
π Attention Please
- Tap Attention Please (bottom right corner)
π This will show:
- Payments that are due
- Payments requiring action
π Possible reasons
β³ Payment not yet published
- The school may not have made the payment available yet
β Payment already completed
- Completed payments will move out of the main list
π¨βπ©βπ§ Wrong student selected
If you have more than one child:
π Make sure the correct student is selected when checking payments
β οΈ Important
- Payments only appear once they are published by the school
- Payments set up with a last payment date must be paid before that date, otherwise they will be removed from your app
π Still canβt find it?
If you believe a payment should be available but is not showing:
π Contact the school directly as they assign the payments
π‘ Tip
Check both Payments and Attention Please to make sure nothing is missed.