If you’re having trouble logging in, it’s usually due to one of the common issues below.
🔍 Before you start
👉 Make sure you are trying to log into the school app, not VSware or Tyro
- VSware and Tyro are separate systems managed by the school
- If you are trying to access these, you must contact the school directly
🔑 Common reasons you can’t log in
📧 Incorrect email or password
- Double-check your email and password
- Make sure there are no typing errors
- Check for extra spaces or auto-fill mistakes
🔄 You need to reset your password
- If you’re unsure of your password, use Forgot Password
- Follow the steps to reset it
🔐 Account already exists
- If you have a child in another school using the app:
👉 You do not need to register again
👉 Use your existing login details
📱 You haven’t registered yet
- If you haven’t created an account, you need to register first
- Do not try to log in before registering
📧 Using the wrong email
- You must use the same email you registered with
- If you have multiple emails, try the one used during setup
🆘 Still can’t log in?
If you have tried the steps above and still cannot log in:
👉 Contact the Unique Schools support team at support@uniqueschools.ie
💡 Tip
Most login issues are caused by:
- Using the wrong email
- Trying to register instead of logging in (or vice versa)