If youโre having trouble logging in, itโs usually due to one of the common issues below.
๐ Before you start
๐ Make sure you are trying to log into the school app, not VSware or Tyro
- VSware and Tyro are separate systems managed by the school
- If you are trying to access these, you must contact the school directly
๐ Common reasons you canโt log in
๐ง Incorrect email or password
- Double-check your email and password
- Make sure there are no typing errors
- Check for extra spaces or auto-fill mistakes
๐ You need to reset your password
- If youโre unsure of your password, use Forgot Password
- Follow the steps to reset it
๐ Account already exists
- If you have a child in another school using the app:
๐ You do not need to register again
๐ Use your existing login details
๐ฑ You havenโt registered yet
- If you havenโt created an account, you need to register first
- Do not try to log in before registering
๐ง Using the wrong email
- You must use the same email you registered with
- If you have multiple emails, try the one used during setup
๐ Still canโt log in?
If you have tried the steps above and still cannot log in:
๐ Contact the Unique Schools support team at support@uniqueschools.ie
๐ก Tip
Most login issues are caused by:
- Using the wrong email
- Trying to register instead of logging in (or vice versa)