If you are unable to decline an offer on the online application form, this is usually due to a temporary issue with your browser or device.
🔍 What you can try first
Before contacting support, try the following steps:
🔄 Refresh the page
- Reload the application form
- Check if the Decline option appears
🧹 Clear your browser data
- Clear your cache and cookies
- Close and reopen your browser
- Log in again and try accessing the form
🌐 Try a different browser or device
- Use another browser (e.g. Chrome, Safari)
- Try a different device (phone, tablet, or computer)
📶 Check your internet connection
- Make sure your connection is stable
- Avoid switching between Wi-Fi and mobile data while using the form
⚠️ Important
- The Decline option may not appear if the page has not loaded correctly
- In most cases, this issue is resolved by refreshing or switching browser/device
🆘 Still not working?
If you are still unable to decline the offer:
👉 Contact the Unique Schools support team at support@uniqueschools.ie
Please include:
- Your child’s name
- The school name
- A brief description of the issue
💡 Tip
Keeping your browser and device updated helps avoid issues when using the enrolment system.